Effective date: 02.06.2025
IF YOU VISIT AND BROWSE THROUGH OUR WEBSITE AND PLATFORM, IF YOU SIGN UP FOR OUR SERVICES, OR IF YOU USE ANY OF THE SERVICES WE PROVIDE THROUGH OUR WEBSITE AND PLATFORM, YOU AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS. IF YOU DISAGREE WITH THE FOLLOWING TERMS, YOU SHALL DISCONTINUE ACCESSING OUR PLATFORM AND USING OUR SERVICES IMMEDIATELY.
- WHO WE ARE
- DEFINITIONS
- SERVICES WE PROVIDE
- SUBSCRIPTION TERMS
- PROCESSING OF PAYMENTS BY CUSTOMERS
- CHANGES TO SERVICES, FEATURES, FUNCTIONALITIES
- RELATIONSHIP BETWEEN THE SERVICE PROVIDER, BAKER, AND CUSTOMER
- USER CONTENT
- YOUR OBLIGATIONS
- DISCLAIMER OF LIABILITY
- DISCLAIMER OF WARRANTIES
- DISCLAIMER OF WARRANTIES FOR RESULTS
- The amount of sales or revenue a Baker may generate;
- The satisfaction, experience, or purchasing behavior of any Customer;
- The quality, accuracy, or availability of goods listed by Bakers;
- The timeliness, reliability, or effectiveness of communications or transactions conducted through the Platform.
- INDEMNIFICATION
- Any breach of these Terms by the User;
- Any negligence or willful misconduct of the User;
- Any third-party claim alleging that the User’s actions or materials infringe upon intellectual property rights, except to the extent caused by the Indemnified Party’s actions.
- User’s breach of its warranties or obligations under these Terms.
- INTELLECTUAL PROPERTY RIGHTS
- TERMINATION
- WARRANTIES FOR FOOD BUSINESS COMPLIANCE
- Ensuring their business is legally registered and compliant with UK food safety regulations,
- Maintaining appropriate hygiene standards and certifications,
- Providing accurate information about their products and business.
- DATA PROTECTION LAW
- CHANGES TO THESE TERMS
- DISPUTES AND GOVERNING LAW
- NO ASSIGNMENT
- NON-COMPETE
- LINKS TO THIRD-PARTY WEBSITES
- ENTIRE AGREEMENT
- NO WAIVER
Business name: Findabake Limited
Postal address: 86-90 Paul Street, London, England, EC2A 4NE
Email: [email protected]
“Baker” refers to our Platform’s users who use our Website and Platform to connect with customers;
Customer” refers to consumers who may purchase the goods advertised or otherwise displayed by the Bakers;
“Company” / “Service Provider” / “Us” refers to Findabake Limited;
“Goods” refer to the products advertised or otherwise displayed by the Bakers on the Service Provider’s Website and Platform;
“Platform”/”Website” refers to all content, functionalities, features, and content made available at the https://findabake.io/ ;
“Services” mean all services, including functionalities, features, and content provided by the Company;
“User” refers to both the Bakers and the Customers who use the Service Provider’s Website and Platform;
“Terms” refers to the entirety of these Terms and Conditions.
Findabake Ltd (“FindABake,” “we,” “our,” or “us”) operates a digital platform that facilitates the connection between independent bakers and potential customers within the United Kingdom. The Platform is intended to support the operation of small-scale and independent baking businesses by providing digital tools, features, and services designed to manage business operations.
Subject to these Terms, the services provided by FindABake (collectively, the “Services”) may include, without limitation, the following functionalities:
Baker Directory and Public Profiles:
Registered bakers may create and maintain a public profile for the purposes of promoting their baking business. Profiles may include, but are not limited to, photographs of past work, business information, service offerings, and the ability to communicate with prospective or existing customers, accept enquiries, and manage orders.
Online Storefront and E-Commerce Tools:
The Platform enables bakers to list baked goods and other related products for sale. Customers may browse listings, place orders, and remit payment through integrated third-party payment processors (such as Stripe) or via offline methods (e.g., cash or direct bank transfer), as selected by the baker. All transactions are subject to the terms and conditions of the applicable payment processor.
Pricing and Quotation Tool:
Bakers may access an automated pricing estimation tool designed to assist in calculating baseline product pricing based on inputs such as ingredient costs, labor, equipment usage, delivery expenses, and other business considerations. This tool is intended solely as a pricing guide and does not constitute a binding or recommended price, nor does it guarantee profitability or business success.
Invoice Generation Utility:
The Platform may include functionality allowing bakers to generate branded invoices in PDF format for distribution to customers. Users are solely responsible for the accuracy and completeness of any invoice generated using this tool.
Subscription-Based Enhanced Services:
Additional features, tools, and benefits may be made available to bakers who enroll in one of FindABake’s paid subscription packages, available on a monthly or annual basis. The scope of such enhanced services will be detailed at the time of subscription.
FindABake reserves the right, in its sole discretion, to modify, update, enhance, suspend, or discontinue any of the above-described Services or features, in whole or in part, at any time and without prior notice or liability.
Subscription Packages and Term
Findabake Ltd offers two tiers of subscription-based services (each, a “Subscription Package”), available for purchase by users on either a monthly or annual basis (each, a “Subscription Term”). The specific features and benefits of each Subscription Package are described on the applicable Subscription page of the Platform, which is accessible at:
https://findabake.io/subscription-2/
Fees and Payment
The fees payable in respect of each Subscription Package shall be as displayed on the Platform at the time of purchase and are payable in advance for the applicable Subscription Term. Unless the payment is processed and your order is confirmed in writing via email, your Subscription Term shall not commence.
All payments shall be processed via Stripe or such other third-party payment processor as we may designate from time to time. By subscribing, you authorise such payment processor to charge your designated payment method for the applicable subscription fees.
All fees are exclusive of any applicable taxes, levies, bank charges, or other governmental assessments, including but not limited to value-added tax (“VAT”). You represent and warrant that, where applicable, you are registered for VAT purposes in the United Kingdom and will provide a valid VAT registration number prior to the processing of your transaction. In the absence of such information, no retrospective refunds or credits shall be issued in respect of any VAT charged.
We reserve the right to change the Subscription Fees at any time. Any changes made shall take effect in the next billing period.
Auto-Renewal and Cancellation
Subscriptions shall automatically renew at the end of each Subscription Term for successive terms of equal duration (each, a “Renewal Term”), unless either party provides notice of non-renewal in accordance with this clause.
You may cancel your subscription at any time by providing us with a written notice via the designated email address. Cancellation shall take effect at the conclusion of the then-current Subscription Term.
No refunds, credits, or prorated payments shall be issued for any cancellation occurring partway through a Subscription Term, including cancellations made after the commencement of an annual Subscription Term.
Notice of Non-Renewal
Either party may prevent the renewal of the Subscription by providing written notice of non-renewal. Such notice must be received before the commencement of the next Renewal Term.
Non-Payment and Suspension of Access
In the event that any amounts due remain unpaid, we shall provide you with written notice of non-payment.
If payment in full is not received within five (5) calendar days following such notice, we reserve the right to suspend or disable your access to any or all Subscription Services until such time as the outstanding amounts are settled in full.
Online Card Payments via Stripe
Bakers may accept payments for goods and services via credit or debit card using Stripe, an independent third-party payment processor. Vendors are solely responsible for creating and maintaining a valid Stripe account and for complying with all applicable Stripe terms and conditions.
We do not process, collect, or store any cardholder data and shall not be liable for any failure by Stripe to complete a transaction or for any losses arising in connection therewith.
You shall comply with Stripe’s Terms at all times, which can be found at:
https://stripe.com/gb/legal/ssa
Offline Payments (Cash or Bank Transfer)
Bakers may choose to accept offline payments directly from customers via cash or bank transfer. Where such payment methods are selected, FindABake does not act as an agent, intermediary, or payment facilitator and assumes no responsibility for the transmission or security of funds between the parties.
Delivery and Postal Services
The Platform may enable vendors to offer delivery or postal options for goods sold. Vendors are solely responsible for setting any applicable delivery or postage charges and for arranging dispatch, fulfilment, and tracking of the relevant goods. FindABake shall not be responsible for any aspect of the delivery or non-delivery of goods, including but not limited to delay, loss, damage, or failure to meet customer expectations.
We reserve the right to make changes to our Services unilaterally and without prior notice. Such changes may include the introduction of new features, the removal or alteration of existing functionalities, features, and content, and adjustments to usage limits.
If you are on a Subscription Term as a Baker, we will ensure that the core functionality and overall performance of the Subscription Service remain substantially consistent and are not materially diminished during your Subscription Term.
Findabake Limited does not sell any goods or services directly to Customers.
Findabake Limited operates solely as an intermediary platform facilitating the introduction and connection between Bakers and Customers. Findabake Limited is not, and shall not be deemed to be, a party to any agreement for the sale of goods or services entered into between a Baker and a Customer through the Platform. All such agreements are concluded exclusively between the Baker and the Customer, and Findabake Limited disclaims any and all liability arising therefrom.
You acknowledge and agree that Findabake shall own and have the unrestricted right to use, publish, and otherwise exploit any and all information or content that you provide to Findabake through questionnaire, survey responses, and otherwise (“User Content”), and you acknowledge and agree that, by providing us any information and/or content, you automatically grant, and hereby do grant to us, a worldwide, non-exclusive, transferable, assignable, sublicensable, fully paid-up, royalty-free, perpetual, irrevocable license and right to use, reproduce, publish, distribute, modify and otherwise exploit such information and/or content for any purpose, and in any form or media, not prohibited by applicable law. In addition, you hereby waive any claims against Findabake for any alleged or actual infringements of any rights of privacy or publicity, intellectual property rights, moral rights, or rights of attribution in connection with Findabake’s use and publication of such information and/or content. Findabake reserves the right to refuse to post and the right to remove any information and/or content provided by you, in whole or in part, for any reason or for no reason.
You agree that you will not use, attempt to use, or enable others to use the Website, its services, or any part thereof, for any unlawful, harmful, or unauthorized purpose. Without limiting the generality of the foregoing, you specifically agree that you shall not:
Forge headers or otherwise manipulate identifiers (such as email headers or IP addresses) in order to disguise the origin of any content transmitted through the Website, or to mislead others as to the source or origin of any communication.
Upload, post, transmit, or otherwise make available any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation, whether commercial or otherwise.
Impersonate any person or entity, falsely claim an affiliation with any person or organization, or otherwise misrepresent your identity, credentials, or the origin of any communication.
Collect, store, process, or attempt to obtain personal data or other information from users of the Website without the informed, explicit, and prior consent of the data subject, or in violation of applicable privacy or data protection laws.
Damage, disable, interfere with, disrupt, impair, or gain or attempt to gain unauthorized access to the Website, its servers, infrastructure, services, software, networks, content, databases, or data, by any means, including but not limited to hacking, phishing, spoofing, introducing malware, circumventing firewalls or access controls, or exploiting known or unknown vulnerabilities.
Attempt to bypass, disable, defeat, modify, or otherwise circumvent any access controls, usage restrictions, authentication protocols, security mechanisms, or digital rights management technologies employed by or on behalf of Findabake or any third party.
Copy, reproduce, modify, create derivative works from, reverse engineer, decompile, disassemble, translate, reconstruct, extract, or otherwise attempt to derive the source code, structure, or underlying ideas of the Website, its features, its content, or any part thereof, including any malware detection or security routines.
Alter, modify, adapt, translate, or otherwise tamper with the Website or any of its content or services, or use any device, software, or routine to interfere or attempt to interfere with the proper working of the Website.
Use the Website in any manner that violates any applicable local, regional, national, or international law, regulation, ordinance, or court order.
Use, access, or reproduce the Website or any of its components for any commercial purpose not expressly authorized by Findabake, including but not limited to selling access to the Website or its content, or using the Website to promote or market third-party goods or services without prior written consent.
Submit any false, misleading, or inaccurate information.
Infringe any Third Party’s rights, including intellectual property rights.
User hereby warrants that it has the legal capacity to use the Website and Platform.
To the maximum extent permitted by applicable law, the Service Provider shall not be liable to the User or any third party, whether in contract, tort (including negligence), strict liability, or otherwise, for any indirect, incidental, special, exemplary, punitive, or consequential damages of any kind, including without limitation: Loss of revenue, loss of profits, loss of business, loss of contracts, loss of anticipated savings, loss of use, loss of goodwill or reputation, loss or corruption of data, business interruption, cost of substitute goods or services, claims by third parties, failure of security mechanisms, or any other economic or non-economic loss, arising out of or in connection with these Terms even if the Service Provider has been advised of the possibility of such damages or if such damages were foreseeable.
In any event, the total liability of the Service Provider in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution, or otherwise arising out of or in connection with the User’s use of the Service Provider’s Website, Platform, or Services, shall not exceed the maximum and total amount of £100.
The User shall use reasonable endeavors to mitigate its losses under these Terms.
The liability under this Section should be strictly limited to losses that are/were reasonably foreseeable.
This Website, Services, features, functionalities, and any content therein are provided and are available on an “as is” basis for use as outlined in these Terms.
Findabake makes no warranties of any kind, either express or implied, including, without limitation, warranties of title or implied warranties of merchantability or fitness for a particular purpose, with respect to the website, services, features, content, or any information provided through the website.
Findabake does not warrant that the website and its content will be available and/or provided in a timely, secure manner, uninterrupted, and free from any errors, including but not limited to viruses or other malicious software.
Findabake does not warrant that the website will work properly on any given device or with any particular configuration of hardware and/or software and/or device, or that any service will provide complete protection for the integrity of selected data, information, or content stored or transmitted via the internet.
You expressly agree that the entire risk as to the quality and performance of the website and the accuracy or completeness of any content embedded in the website and/or provided by us is assumed solely by you.
Findabake does not, under any circumstances, warrant or guarantee any specified result that you intend to obtain and/or any other result of any kind that you have intended to obtain upon using the website.
Findabake will not be liable to you and/or any third party for the suspension, cancellation, termination, or discontinuation of the Website or Services, caused by force majeure or third parties.
Findabake is exclusively limited to providing this website in accordance with these Terms. If you or any user uses this website for any particular or business purpose not authorized by us and/or in violation of these Terms, Findabake shall not be liable to you and/or any third party for any loss of business; loss of anticipated profits or savings; business interruption; and/or loss of improvements or business opportunity and/or any other kind of loss or damage caused to you and/or any third party.
This Website and Services, including any content embedded on the website and/or provided by us, are provided with the understanding that Findabake is not herein engaged in rendering professional advice or services to you. Therefore, you agree that you will be solely responsible for your use of any content and acknowledge that any reliance upon the website content and/or content provided by us shall be entirely at your sole option and risk.
Findabake will not be responsible under any circumstances, directly or indirectly, for the availability, accuracy, reliability, veracity, and usefulness of any website content embedded or available on our website.
Findabake will not be responsible under any circumstances, directly or indirectly, for any third party’s content which you have access to through the website, or provided by us, that: (i) is fraudulent, false, misleading (directly or by omission or failure to update information) or deceptive; (ii) is defamatory, libelous or offensive; (iii) infringes the intellectual property rights, copyrights or other rights of any third party; (iv) discloses or publishes copies of private communications between private individuals without the explicit consent of all parties to the communication; and/or (v) violates these Terms and/or our privacy policy and/or any applicable local, national or international law or regulation.
Findabake will not be responsible under any circumstances, directly or indirectly, for any damage caused by you to third parties as a result of the violation of one or more provisions to these Terms and/or our privacy policy and/or the violation of any third parties rights and/or any applicable local, national or international law or regulation, or judicial order.
Findabake will be held liable should it fail to comply with these Terms and/or our privacy policy, causing any loss or damage to you that was foreseeable, and as a result of our breach of these Terms and/or our privacy policy. However, Findabake will not be held liable for any loss or damage to you that was not foreseeable. Foreseeable loss or damage will be understood if an event is obvious or able to be predicted at the time you use this website, and can be anticipated by both Findabake and you.
To the full extent permitted by law, in no event will Findabake be liable to you and/or any third party for any indirect, consequential, incidental, punitive, special, or exemplary damages or losses whatsoever, without regard to cause or theory of liability.
You hereby expressly agree and acknowledge that you shall not file any legal claim and/or remedy available against Findabake for any possible damage, direct or indirect, caused by you to any user and/or third party arising out of the use of the website.
The exclusions and limitations of Findabake’s liability contained in these Terms will not limit or exclude their potential liability for any matter that may not otherwise be limited or excluded by applicable laws.
Findabake makes no representations or warranties regarding the results, outcomes, or levels of success that may be achieved by either Bakers or Customers through the use of the Platform. While the Platform provides a digital space to facilitate the listing, promotion, sale, and purchase of baked goods, it does not and cannot guarantee any specific results for any user, including but not limited to:
All users acknowledge and agree that their participation in the Platform is at their sole discretion and risk. Any success, failure, revenue, or satisfaction derived from the use of the Platform is dependent on a variety of factors, many of which are outside the control of Findabake, including but not limited to user behavior, market conditions, third-party services, and individual effort or business practices.
Accordingly, Findabake expressly disclaims any and all warranties, whether express or implied, regarding the achievement of any particular outcome, goal, or level of performance by either Bakers or Customers. No advice, recommendation, or information provided by Findabake, whether orally or in writing, shall be construed as a promise or guarantee of results.
User shall indemnify, defend, and hold harmless the Service Provider (including its managing directors, board, employees, agents, contractors, freelancers, and other personnel), from and against any claims, costs, damages, regulatory fines (including those arising from the violation of data protection laws) losses, liabilities, fees and expenses (including reasonable attorney fees) relating to any claims, actions, suits, enforcement/regulatory action or proceedings by third parties against the Service Provider arising out of or related in any way to:
The Indemnified Party shall promptly notify the Indemnifying Party within 120 days in writing of any claim for which indemnification is sought.
Title in and to the Website, Platform, Services, Content, and all IP Rights therein, including but not limited to, all copyright, patent, trade secret rights, and intellectual property rights shall remain in and with the Service Provider and its licensors.
Findabake hereby grants you a limited, non-exclusive, non-transferable, revocable license for the term hereof to access and download, display, and print one copy of the Website content available on our Website (“Website Content”) on any single computer or device solely for your internal, business use, provided that you do not modify the Website Content in any way (including creating derivative works thereof), that you retain all copyright and other proprietary notices displayed on the Website Content, and that you otherwise comply with these Terms.
You may not otherwise reproduce, modify, reverse engineer, distribute, transmit, post, or disclose Website Content without Findabakes’ prior written consent. In addition, you may not “mirror” the Website Content or any portion thereof without Findabake’s express written consent.
Nothing on this Website should be construed as granting directly or indirectly, or by implication, any license or right to use any Findabake intellectual property other than as expressly set forth herein. The license granted in this Section terminates automatically and immediately if you do not comply with these Terms.
If you breach of of your obligations or warranties under these Terms, Findabake may terminate your access to and use of its Website, Services, and Subscription with immediate effect by giving you a notice in writing.
Findabake reserves the right to any other remedies available under law in the event that you breach any of the obligations under these Terms.
All vendors who create a store or list products on FindABake confirm that they are registered with their local council as a food business, in accordance with applicable food hygiene laws in the UK.
By using the FindABake platform to sell products, vendors accept full responsibility for:
FindABake is not liable for any failure by vendors to comply with legal or regulatory obligations. We reserve the right to remove stores or listings if we become aware of non-compliance.
By accessing and using our Website, Platform, and Services, you agree and warrant that you will comply with all applicable data protection laws, including the UK GDPR, UK Data Protection Act 2018, and the PECR, when you access and process personal data.
Findabake may amend these Terms from time to time, in its sole discretion, by posting a revised version on the Website, providing notice on the Website. If you do not agree to the changes adopted, then you must stop the access or use of the Website immediately.
Any modifications to these Terms will be effective upon our posting of the modified version on our Website (or as otherwise indicated at the time of its posting). In any case, the continued use of our Website after the posting of any change to our Terms indicates that you express your acceptance of such modifications.
Any disputes arising out of or in relation to these Terms shall be subject to the exclusive jurisdiction of the Courts of England and Wales.
These Terms and any disputes arising out of or in relation to these Terms shall be subject to the exclusive jurisdiction of the Courts of England and Wales.
Neither these Terms nor any of the rights, interests, or obligations hereunder may be assigned, delegated, or otherwise transferred by the Customer/Baker, whether voluntarily, by operation of law, or otherwise, without the prior written consent of the Service Provider. Any attempted assignment, delegation, or transfer in violation of the foregoing shall be null and void and of no force or effect.
The Service Provider may assign, delegate, or transfer any of its rights, obligations, or interests arising out of these Terms freely.
The User agrees not to access or use the Platform, Services, or any related content, data, or functionality for the purpose of developing, marketing, or offering any product or service that competes, directly or indirectly, with the business, products, or services of the Service Provider. Without limiting the foregoing, User shall not use any information, materials, or know-how obtained through the Platform to design, develop, or improve any product or service that is similar to or competitive with the Platform or any part thereof.
These Terms may reference or contain links to third-party websites or resources that are not under the control of the Service Provider. The Service Provider makes no representations or warranties regarding the accuracy, availability, or content of any such third-party websites or resources and shall not be responsible or liable for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites. Inclusion of any link does not imply endorsement by the Service Provider of the site or any association with its operators.
These Terms and our Privacy Policy, constitute the entire agreement between Findabake and you and supersede and replace all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter.
Findabake’s decision not to immediately enforce or strictly require compliance with any term, condition, or provision set forth in these Terms or its Privacy Policy shall not be construed as a waiver or relinquishment of any of Findabake’s rights or remedies, whether legal or equitable. This includes, but is not limited to, its rights with respect to any existing or future breach, default, or failure on your part to perform or comply with the obligations stated in these Terms. Any such forbearance or delay in enforcement by Findabake shall not impair or otherwise affect its ability to enforce any such provision at a later time or in relation to any other breach or noncompliance.